Excerpt from a questionnaire…

On issues I face in my job:

Lack of understanding with respect to my role and abilities. Using incorrect terminology implies a simplified role.* Because most people don�t have an understanding of how the construction, publishing and maintenance of a website is achieved, they tend to believe complex things can happen overnight. Since I cannot be a subject matter expert in every area, I rely on the individual requesting the work to contribute the content (text and images) required for producing the pages. People are occasionally surprised that I would not simply produce this content for them. Also, that anything web-related must be my job.

* This drives me nuts! Some folks in my office constantly refer to our entire site as “the web page.”

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