I mentioned the other day that I have a new chair. When the chair arrived, I’d gotten a message saying I had a big box addressed to me and it would be delivered to my office. I was pretty sure it was the chair and didn’t want to wait for maintenance to put it together and deliver it to me. So, I went down to the mailroom to get it.
I took the pieces out of the box and put the chair together according to the instructions. It took two minutes and required no tools. I asked Cheryl, the woman in the mailroom, to tell the maintenance crew to throw the box away and cancel the work order for assembling and delivering the chair. She said she would. I wheeled the chair up to my office.
The next day, a guy from maintenance shows up in my office. “I’m here to check the chair,” he says, “I have a work order.” I told him everything was fine, that the chair had been assembled properly. He told me he still needed to check. “I followed the instructions,” I said, again assuring him it was fine. He still had to check and also needed to show me how to operate the chair. I told him I already knew how. I was using it wasn’t I? He insisted, citing insurance purposes for needing to review it with me. Finally, it occurred to me that he was going to carry out the instructions on the work order regardless of what I said, so I just let him rattle on and waste my time.
Today I saw Cheryl by the elevator. “You know, I got in real trouble for letting you take that chair out of the mailroom,” she told me. Somehow, the purchasing director learned that the maintenance staff had not carried out the original work order to assemble and deliver the chair. She then summoned the facilities director to her office to deride him for letting a member of his staff (Cheryl) cancel the work order she had written. The facilities director then gave hell to his staff – maintenance and the mailroom – over it. Of course, I apologized to her. She wasn’t angry, I got the feeling she was disgusted too.
After that meeting the purchasing director wrote another maintenance work order which is the reason the maintenance guy showed up in my office. This was after I had dropped off the packing slip for the chair in the purchasing office. Before they accepted the packing slip from me I was required to sign it to indicate both my receipt of the chair, and more specifically, my satisfaction with it.
I gather everyone involved, except Cheryl, is pissed off at me because I didn’t follow procedure. Truthfully, I didn’t know what the procedure was and no one stopped me – not even the facilities director himself who saw me assembling the chair in the mailroom. Procedure aside, I cannot believe the hot air and time that has been wasted over this issue. All it would have taken was a phone call or an email from the purchasing director to a) inform me that I hadn’t followed procedure and b) for her to confirm with me that the chair was operational and satisfactory. But make no mistake, this is not about my error or my satisfaction. This is about the purchasing director ruling the minions. It’s about territorialism. It’s about the f*ckin’ antiquated bureaucracy in this place.
There, I feel better now that I’ve wasted 20 minutes over it too.
that is dumb. but stop takin’ jobs outta people’s hands. You wanna cause a depression or somethin’? Jeesh.
ummm – I was being sarcastic….
Power tripping – it is the worst addiction in the work place. And especially prevalent in government jobs and/or higher education. Think how much work would actually get done, and how much personal satisfaction people would feel, if there were less PT and more cooperative effort. I say start some chair races up and down your hallways, that will build up some morale
oh my god you work for nazis! "ve vere chust following orders" <br><br>sheesh. <br>
*mind wanders* Opps, sorry, for a moment there, I thought you summed up our government in one neat little package. Took me a moment that you were talking about your job. *grin* I like posts like this, proves to me that no matter where I go, I’ll always encounter the power trippers and the stupid people.
Gawd…working at a uni, I know all too well what you described. My partner & I ordered & received 2 keyboard shelves. Then we were told that it would cost $300 to install them. WHAT??? So they sit on our floors gathering dust. What a waste. And no, we can’t install them ourselves…against the rules.
Roni – I’d go ahead and install them. What could they do at that point? (Unless you thought you’d get fired over it.) Better to ask for forgiveness than permission.
hello! i work for the federal government. i’m here to help you.<br><br>…after my coffee break.<br><br>did the purchasing director sneak into your office later and pee on your chair? — territory, you know.
I have just the thing for you: Dilbert mints! I saw them in the store today and just had to buy them. There are two tins in the package, one labeled "Accomplish-Mints" ("You and your co-workers can breathe easier") and the other labeled "Appease-Mints" ("Kiss up to the boss"). They come in four shapes: Dilbert, The Boss, Dogbert and Catbert. Sooooo much cooler than Altoids! I’d recommend passing around the Appease-Mints to get back in everyone’s good graces.
You know, Chari, I’ve thought about doing that when someone sits in *my* seat in the breakroom. I’m very territorial and have been known to growl menacingly at those who have the audacity to invade my territory.
You crack me up, Chari.
So, after all that, how do you like your new chair?
My partner’s hubby might sneak in on a weekend & put them in. I hope soon since my carpal tunnel is getting worse.
Comments are closed.